FREQUENTLY ASKED QUESTIONS
About Clocks and Watches
Service and Repairs :
Watch and Clock Repairs Done on Site
All watch battery replacements and watch/clock repairs are done at our Riverside Store Location. If you are interested in having your watch or clock repaired or just need to check up on your repair, please call (951) 352-3177.
Online Ordering Questions :
Please email us at [email protected] or call our Toll Free Sales Number at (888) 698-6612 to answer any questions you might have.
Shipping Policy and Questions
Most orders are processed and shipped within 2-5 days. Select USPS Priority Mail or UPS Ground for Alarm Clocks or Watches. All other categories or mixed shipments will arrive by UPS Ground. Also, we will ship products anywhere in the United States. The only exception are Grandfather Clocks and Large Wall Clocks which are pick up in store only. Shipping charges are determined by the total weight of your order and shipping destination via USPS/UPS.
Please contact us immediately after if there is any damage to resolve the issue so we contact USPS or UPS right away. Orders can only be shipped to addresses and not P.O. Boxes.
Affordable Low Prices
Expect low prices, quality merchandise and friendly service when yo shop at Alexander Clocks and Watches. We have been in business over 52 years and have been taking care of our customers since then.
Website and Order Security
Your shopping experience is backed with a PHP based, application level firewall. Furthermore, we do not sell your information and your privacy is important to us.
High Quality Merchandise
All our products our of high quality with the best workmanship. We carry a wide selection of alarm clocks, mantel clocks, musical clocks, wall clocks, grandfather clocks, and watches.
Sales Tax and Payments Accepted
Please email or call us immediately due to an accidental order or if you need to cancel for any reason. As long as your order hasn’t been shipped we should be able to take care of the cancellation.
There may be times you are looking for a special watch or clock, or it may have run out of stock. We don’t order special items. We try to stock the latest designs and keep a large variety of products.